Frequently asked questions
Here you will find answers to frequently asked questions about ordering, delivery, returns, and exchanges.
Contact us
FAQ – Frequently Asked Questions & Answers
Talk to our physiotherapist
Would you rather talk to our physiotherapist? Then you can email us. On the email you will meet Ida, our licensed physiotherapist, who will help you find the right support and answer your questions.
Personal advice
At Rehaboteket, you receive personal advice from a licensed physiotherapist. We help you find the right supports and orthopaedic aids for your needs and review our product recommendations and guides to provide clear, reliable guidance as you choose your products.
Read more about our licensed physiotherapists.
Eir – your personal AI assistant
Eir is the fastest way to get help with order questions or product recommendations, 24/7. Eir is trained on all the content on our website and can answer questions about your order right away – without you having to wait or fill out a form.
Contact form
When you fill out our contact form, a case is created directly in our system. We will get back to you within 24 hours.
The form is in English, but you can write in the language you prefer.
We are happy to help!